Frequently Asked Questions
Are toters provided at time of signup?
Yes (1) 96 Gallon Toter Is Provided Free Of Charge During The Length Of Your Service
When does service start after I signup?
If You Sign Up Between The 1st & The 15th Of The Month Your Service Will Begin The 3rd Week Of The Month.
If You Sign Up Between The 16th & The End Of The Month Your Service Will Begin On The 1st Of The Following Month.
How do I pay for my service?
Payments Can Be Made Online Through Our PAY NOW Tab On The Home Page. Payments Can Be Taken Verbally Over The Phone As Well As Checks Via Mail. All Major Credit Cards Are Accepted. All Credit Card Payments Will Be Subject To A 4% Convenience Fee.
How do I know if there are trash collection or inclement weather changes?
All Schedule Notification Changes Will Be Through Email Or Posted On The Website
What time or day should my toter be placed out for pickup?
All Toters Should Be Place Out The Night Before
What should NOT be placed in my toter for pickup?
- Hazardous Waste
- Batteries
- Ashes
- Televisions / Computers / Monitors
Where should my toter be placed for pickup?
Toters For Curbside Pick Up Should Be Placed 3′ From The Edge Of The Road With The Handles Facing Outboard. Garage / Back Door Should Be Placed Free Of any Obstructions
How do I terminate service?
Although We Are Sorry To See You Go, Discontinuing Service Is Simple And Hassle Free. Just Advise Us At The End Of Your Billing Cycle & The Toters Will Be Picked Up Free Of Charge (No Hidden Fees)
What do I do if I have a pick up or special requests?
Please Contact Us Directly